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FAQ

Book villa online

You can book your stay in one of our villas in just a few minutes using the booking form.

Your villa is then reserved and ready for you. On the day of your arrival you will receive a personalised Key PIN for your stay.

Contact us

Do you have questions about booking? Do you need personalised assistance?

We will be happy to help you!
You are also welcome to send us a message for booking requests or appointment enquiries. If possible, please use the booking form.

We will answer your enquiry as quickly as possible and get back to you directly.

Seasonal prices

Seasonal price adjustments and all changes reserved. Please refer to the booking tools for current prices.

Hint

Would you like to book all villas? Then send us an e-mail or give us a call.

Cancellation conditions

Cancellation free of charge is possible up to 4 weeks before arrival and must be made in writing by e-mail (info(at)villas-kroatien.com).

After that, the booking can no longer be cancelled free of charge.

Payment

Payment of the travel price is made exclusively by advance payment via Bank transfer or credit card.

Please make a bank transfer stating your reservation number 100% of the travel price by no later than 30 days before arrival to the following account:

Recipient: L & Q GmbH

Bank: Raiffeisenbank Donauwörth

IBAN: DE 5672 2901 0000 0324 7260

BIC: GENODEF1DON

Usage: Booking number, name

A damage deposit of €2000 is required for your stay at Villas Croatia. For this we require a credit card with an appropriate credit limit. The amount will be blocked before your arrival and released after your departure if no damage is found. Please note that the blocking of the amount may be shown as a debit in your banking account, but no debit will actually be made if no defects are found on our part.

 

Proof of liability insurance

The tenant must provide proof of his own personal liability insurance, which includes damage to rented property. 

Pets

Pets are not allowed in our hotel.

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